Product Warranty

Our customers love our products and we want to make sure that never changes! That's why we offer our Hassle-Free, One-Year Warranty against manufacturers defects for all our GPS tracking devices. Within 1 year from the date of your purchase, we will repair or replace, any defective device, at our expense. Simply send an email to support@watchmykidz.com detailing the issue and include a few photos. While we can in our sole discretion reject warranty claims, such as for abuse of our policies, under almost all circumstances you'll have a replacement . It's really that easy! Just think of it as our thanks for all of your support. To open your warranty claim, please email support@watchmykidz.com and provide the following information:

  • Order#
  • Current shipping address
  • Product name and color
  • Explanation of the problem